Karaoke Policy
- Customers are allowed to bring ONLY cake for the special day party.
- Customers are allowed to put decorations, but it needs to be cleaned by the end of the event. Otherwise, $50 cleaning fee will be charged.
- Customers are NOT allowed to use glitter material decoration.
- Customer vomiting inside the store can cost $30 cleaning fee.
Late/Cancel/No-Show Policy
- Customer required to notify lateness.
- 15 minutes after reservation time, customers will be marked as no-show.
- Cancellation/no-show penalty
- 2 days: Free cancellation
- 1 day: 25% of room charge penalty
- Same day: 50% of room charge penalty
- No show: 80% of room charge penalty
*Booking is limited to one-hour increments, but you have the flexibility to choose multiple time slots. For instance, if you wish to reserve a three-hour block from 6pm to 9pm, you can select 6pm as the initial time and then click other times with "add a time" different time slots for 7pm and 8pm.
*We kindly reqeust that you provide a valid credit card number to secure your room resercation. This is soley to guarantee your booking and will not be charged unless you fail to show up for more than 10 mins or cancel on the same day of your reservation.